These terms of service govern the relationship between the organization and any entity that accesses or uses its services, whether advisory, project-based, or retained. By engaging with the company, the engaging party accepts these terms in full.
Acceptance of Terms
Acceptance occurs when a statement of work is executed, when services commence, or when the entity uses tools or deliverables provided by the company, whichever comes first. The company may require a signed agreement for certain engagements. If a signed agreement exists, its terms will control in the event of conflict with these terms.
Service Usage and Responsibilities
Services are provided in accordance with the agreed scope and schedule. The company will use commercially reasonable efforts to meet timelines and milestones, though estimates are not guarantees. The engaging party is responsible for providing timely access to information, decision-makers, systems, and any third-party consents required to perform the services.
Intellectual Property
Unless otherwise specified in a separate written agreement, the company retains ownership of pre-existing intellectual property, methodologies, templates, and tools used in delivering services. Deliverables created specifically for the engaging party will be assigned or licensed as set forth in the statement of work. The engaging party receives a license to use deliverables for internal business purposes; resale or redistribution requires explicit written permission.
Limitation of Liability
The company’s liability for any claim arising from or related to the services is limited to direct damages and capped at the amount paid for the relevant services in the twelve months preceding the event giving rise to the claim. In no event will the company be liable for indirect, incidental, special, punitive, or consequential damages, loss of profits, or loss of data, even if advised of the possibility of such damages.
Termination
Either party may terminate an engagement for material breach if the breach remains uncured after a reasonable cure period following written notice. The company may suspend services immediately if payment obligations are not met. Upon termination, the engaging party will pay for services performed up to the effective termination date and for any non-cancelable commitments incurred on its behalf. Provisions that by their nature survive termination—such as intellectual property, confidentiality, and limitation of liability—will remain in effect.
Changes to Terms
The company reserves the right to amend these terms. Material changes to these terms will be communicated in writing or posted on the website with a clear effective date. Continued use of services after the effective date of revised terms constitutes acceptance of those changes.